Automation governance fails when it is a policy document without an inspectable inventory. RuleCerta is MSP workflow audit software that gives leaders a repeatable audit loop over ConnectWise PSA workflow rules.
Leaders need workflow configuration visibility: which automation is enabled, which structural issues carry evidence, how findings change after remediation windows, and what can be shown to customers or auditors without improvising screenshots. RuleCerta focuses on those outcomes — not on marketing claims about unsupported platforms or invented certifications.
Connect read-only → verify access → freeze a snapshot → analyse deterministically → review findings with evidence and relationships → export a professional report → compare the next completed audit. That loop supports workflow change management with traceability as the estate changes, instead of treating governance as a one-time project.
Optional AI can help non-specialists understand a completed finding or report summary. Detection remains engine-owned so governance artifacts stay inspectable. The engine detects. AI explains. Customer data is not used to train models.
ConnectWise PSA is the first supported connector. The analysis core is platform-neutral by design, but unsupported platforms must not be assumed. Product mode remains read-only.
Direct answers for buyers evaluating workflow rule audit.
No. RuleCerta is specialized in workflow rule audit and evidence-backed structural analysis for connected service platforms, starting with ConnectWise PSA. It is not a general GRC control library.
A workspace can hold several environments — for example production, test, or one per client — each with its own connector credentials, connection status, and audit history so tenant data stays isolated.
Review product capabilities, how an audit works, security controls, ConnectWise integration limits, and pricing. Contact RuleCerta for an evaluation conversation tied to your estate.
Move MSP automation oversight from tribal knowledge to frozen, evidence-backed audits.
