Read-only ConnectWise PSA connector for inventorying ConnectWise workflow rules, running ConnectWise workflow rule analysis, and exporting evidence-backed reports.
Status: ConnectWise PSA is a supported read-only connector (operators still searching “ConnectWise Manage workflow rules” are covering the same PSA automation estate). RuleCerta inventories authorized workflow configuration, performs deterministic analysis, and produces findings, evidence, history, comparison, and professional reports. Each customer authorizes their own ConnectWise environment.
RuleCerta supports integration with ConnectWise PSA.
ConnectWise PSA administrators, automation owners, and MSP operations teams who need a repeatable way to see which workflow rules exist, how they relate, and which structural issues carry source evidence — before changing production automation.
RuleCerta is a read-only audit product. It reads workflow configuration, normalises it, runs deterministic structural checks, and produces findings, evidence, relationships, history, comparison, and a professional PDF report. It does not modify ConnectWise.
Least-privilege read access is required so RuleCerta can inventory workflow rules, events, and actions from the authorized environment. RuleCerta discloses the read scope and never uses a write path.
On a frozen snapshot, versioned structural checks surface issues such as enabled workflows missing actions or trigger signals, duplicate names or content, and workflows competing for the same proven action target. Each finding keeps its source evidence.
Exact coverage depends on what the authorized connected environment exposes through supported ConnectWise PSA APIs.
Coverage is limited to supported ConnectWise PSA APIs for the connected environment. RuleCerta does not claim ConnectWise partnership or certification. Optional AI may explain completed audit results; it does not invent findings.
No rule creation, edit, disable or deletion. There is no write path in the connector and no automatic remediation anywhere in the product.
